SESCOM S.A. is an international company providing comprehensive Facility Management services for retail chains – providing technical maintenance and optimization of chain outlets throughout their life cycle.
Experience in the maintenance of network facilities has allowed SESCOM to leverage knowledge and best practices for many years, as well as to customize the solutions offered and propose tools that will support the provision of Facility Management services.
As part of its development strategy, SESCOM decided to enable customers to report and manage defects through not only an online platform, but also through a dedicated mobile app. INNOKREA was asked to carry out this task.
Our team of developers designed and then developed a mobile application for Sescom, which provides important support in the technical maintenance of network facilities. This provided a tool for the rapid transmission of requests for, among other things, technical faults and management of their efficient execution.
The app is available on Android and iOS devices. The app has a functional and intuitive interface and allows direct contact with Sescom – a phone call can be made from within the app without having to search for a contact person.
The application has improved the process of communication and transfer of requests between SESCOM and its customers. Some of the effects and improvements include:
Sescom appreciated our product for distinguishing itself at the time of implementation by matching the functionality to the company’s needs and requirements.
500+ satisfied users
50% faster reporting of defects
12 weeks to develop the app
Contact us to learn how we can help you streamline technical support and increase customer satisfaction through a dedicated mobile application that allows you to quickly report faults and monitor their progress anytime, anywhere.
Get in touchOur cooperation within the project was very good. The INNOKREA team was able to listen to our needs and transform them into an effective application.
Slawomir Halbryt
President of the Management Board, Sescom S.A.
We will show you how custom software can reduce costs, support ESG reporting and unlock new business opportunities.
Free consultation
